Email autoresponders

One of the most important features when it comes to contact forms is autoresponders. They are very useful if you want to automatically send a "thank-you" message to the form submitter, or even sensitive data, like a download link. Autoresponders make the communication process much easier, because they are sent automatically, and not after a couple of hours, which would probably be the case if you manually reply all form submissions, and you have a wealthy business.

For example, if you write and sell ebooks, and you get your orders using a Paypal order form , you can focus on your main activity - writing books -, and let your autoresponder do "the dirty job" of sending the download links. This will also make your customers very happy, because they will be able to use the ebook within minutes.

Another important aspect of web form autoresponders is the possibility to personalize the autoresponders. For example, an email that begins with "Hello Mike," makes a better impression to your customers then an email that begins with "Hello,". This can be achieved if the autoresponder script knows how to handle custom variables, and use them to generate the personalized autoresponders.



123ContactForm offers a nice web form autoresponder script, Wufoo also does, but names it confirmation email.